Complaint Handler- PPI

Job type: Contract

Skills: Recent PPI (Payment Protection Insurance) complaint handling expertise

Duration: 12 months

Location: Northampton

Rate: £250 per day

Outsource UK Ltd our actively seeking to recruit PPI Complaint Handler professional to work with our client a strong leader in the Financial Services arena.

Duties/Role:

• The successful candidate will be responsible to carry out full and comprehensive investigations into an agreed number of PPI Complaints each week to the required quality levels
• Maintain these quality and productivity levels throughout the duration of the contract.
• Demonstrate the ability to carry out full investigations and produce details letter and decision report to a high standard.
• Handling a full caseload of PPI Complaints and managing them through to resolution.

Experience & Skills Required

• PPI Complaints handling experience will be essential.
• Experience of redress process and completing calculations highly beneficial.

This role is based in Northampton

Please contact Katy Gregory for further information or send your CV, stating which location/s you would like to apply.

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