HMRC complaints 'soar in two years'

Complaints about HM Revenue & Customs have soared in just two years, new figures show, many of these no doubt from contractors.
According to Uhy Hacker Young Chartered Accountants, complaints against the organisation rocketed by 313 per cent in two years.
Some 446 complaints were upheld in 2010, in comparison to 229 during 2009 and 108 in 2008.
In addition, the research reinforces the face that contractors need to take an interest in their tax, with 21 per cent of complaints upheld in 2010, compared to seven per cent during 2008.
Roy Maugham, tax partner at the Uhy Hacker young, said: "There has been a succession of major errors in the past few years, from incorrect PAYE codes to lengthening delays in issuing tax rebates. Even getting a response to a simple letter of enquiry can now take months."
Meanwhile, the Recruitment and Employment Confederation has said that any changes to the PAYE system must make the arrangement more robust for contractors.
